Shipping FAQs

 

WE WANT YOU TO RECEIVE YOUR ORDER AS QUICKLY AS POSSIBLE. PLEASE READ THE BELOW INFORMATION TO ENSURE YOU ARE HAPPY WITH HOW WE SHIP.

PLEASE EMAIL HELLO@PHILLIPSANDCHEERS.COM TO PLACE YOUR OVERSEAS ORDER 

****UK SHIPPING***

POSTAGE CHARGES INCREASE BASED ON THE NUMBER OF ITEMS AND WEIGHT. THERE IS A CEILING OF 4 CUSHIONS IN ONE PARCEL. IF YOU WOULD LIKE TO ORDER MORE THAN 4 CUSHIONS THEN PLEASE EMAIL HELLO@PHILLIPSANDCHEERS.COM WITH WHAT YOU WOULD LIKE TO ORDER AND WE WILL BE HAPPY TO CALCULATE SHIPPING FOR YOU.

***ALL OVERSEAS SHIPPING***

CANDLE SHADES ARE SENT AT BUYERS RISK AS THEY CANNOT BE INSURED. THEY ARE WELL PACKED AND SO FAR SO GOOD BUT P&C CANNOT BE LIABLE FOR ANY DAMAGE IN TRANSIT AND ARE SENT AT THE BUYERS RISK.

***SHIPPING TO THE EU***

AS OF 1ST JULY 2021 EU CUSTOMERS WILL BE REQUIRED TO PAY VAT AND ANY HANDLING CHARGES INCURRED BY THE DELIVERY SERVICE IN YOUR COUNTRY AFTER YOUR PARCEL HAS BEEN SHIPPED. THE HANDLER WILL REQUIRE PAYMENT FROM YOU BE FORE GOODS ARE RELEASED FOR DELIVERY.

***ALL OTHER OVERSEAS PARCELS***

THERE IS A MAXIMUM WEIGHT THAT APPLIES TO STANDARD SHIPPING CHARGES (APPROX 3 CUSHION COVERS OR 2 CANDLE SHADES)ANYTHING ABOVE THAT, THERE IS QUITE AN INCREASE IN COST. THEREFORE IF YOUR ORDER EXCEEDS THE ALLOWED WEIGHT THEN PLEASE CONTACT HELLO@PHILLIPSANDCHEERS.COM AND WE WILL BE HAPPY TO QUOTE A SHIPPING PRICE FOR YOU. IMPORT COSTS ARE NOT INCLUDED IN THE SHIPPING PRICE AND MUST BE PAID BY THE CUSTOMER ONCE THE PARCEL ARRIVES IN ITS DESTINATION COUNTRY.