Shipping FAQs

WE WANT YOU TO RECEIVE YOUR ORDER AS QUICKLY AS POSSIBLE. PLEASE READ THE BELOW INFORMATION TO ENSURE YOU ARE HAPPY WITH HOW WE SHIP.

US SHIPPING IMPORTANT - As we navigate the changes involved in shipping UK to US which from 29th Aug 2025 will incur an additional tariff, please bear with us. 

We are temporarily pausing orders to the US until there is better clarification on how to process this new tax. We understand this may be disappointing and please do message us at hello@phillipsandcheers.com if you have any questions. We will update this page as soon as we are able to process US sales.

****UK SHIPPING***

POSTAGE CHARGES INCREASE BASED ON THE NUMBER OF ITEMS AND WEIGHT. THERE IS A CEILING OF 4 CUSHIONS IN ONE PARCEL. IF YOU WOULD LIKE TO ORDER MORE THAN 4 CUSHIONS THEN PLEASE EMAIL HELLO@PHILLIPSANDCHEERS.COM WITH WHAT YOU WOULD LIKE TO ORDER AND WE WILL BE HAPPY TO CALCULATE SHIPPING FOR YOU.

***ALL OVERSEAS SHIPPING***

LAMP SHADES ARE SENT AT BUYERS RISK AS THEY CANNOT BE INSURED. THEY ARE WELL PACKED AND SO FAR SO GOOD BUT P&C CANNOT BE LIABLE FOR ANY DAMAGE IN TRANSIT AND ARE SENT AT THE BUYERS RISK. NO COMPENSATION IS AVAILABLE ON SHIPPING SERVICES.

IF YOU ARE ORDERING MULTIPLE ITEMS AND THE CHECKOUT WONT LET YOU COMPLETE YOUR ORDER, THIS IS BECAUSE IT EXCEEDS THE STANDARD WEIGHT. PLEASE JUST EMAIL HELLO@PHILLIPSANDCHEERS AND WE WILL BE HAPPY TO QUOTE POSTAGE FOR YOU.

IMPORT COSTS ARE NOT INCLUDED IN THE SHIPPING PRICE AND MUST BE PAID BY THE CUSTOMER ONCE THE PARCEL ARRIVES IN ITS DESTINATION COUNTRY. WE CANNOT BE HELD RESPONSIBLE FOR ANY DELAYS IN CUSTOMS.